Thu, Jul 26 | CyberArk Israel

Measuring IT Service

Adopting a culture of service excellence - Cyberark case study Sigalit Shavit - Cyberark's CIO Jack Geron, IT Care Center's CTO
Registration is Closed
Measuring IT Service

Time & Location

Jul 26, 2018, 3:00 PM – 5:00 PM
CyberArk Israel, 9 Ha-Psagot St, Petah Tikva, Israel

About The Event

In this joint presentation, Mrs. Sigalit Shavit, Cyberark's CIO and Mr. Jack Geron, That's IT CTO will explore why service quality matters; the impact it can have on factors such as IT efficiency, customer satisfaction and business strategy; and how all these are measured and managed with IT Care Center. Then the presentors will cover how to address service quality metrics with strategies to instill a culture of service excellence throughout an organization.

Registration is Closed

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