Blog: The IT Angles

Tips, strategies, and new ideas to improve and optimize IT processes.

Detangling the Help Desk and Service Desk

Spend an afternoon in nearly any office setting and invariably you’ll hear one employee tell another to call the help desk to assist with a network issue. Walk to...

Protecting Your Assets

IT teams are responsible for managing all the hardware and software within the organization. That doesn’t necessarily mean that hardware and software come out of the IT team’s budget....

4 Automations Every Team Should Develop

Successful IT teams integrate automated processes throughout the organization. According to consulting firm McKinsey Digital, up to 45% of all activities that are currently done by employees can be...