In this joint webinar with our UK partner Ribbonfish, we explored how AI transforms customer support and IT service management. Our expert panel discussed practical strategies and shared real-world examples of AI-powered customer success — from automation and predictive analytics to AI-human collaboration.
Topics included:
- AI Evolution in Customer Support
- Real-World Use Cases – Featuring Ribbonfish’s AI Accelerator and IT Care Center’s smart ITSM features
- Panel Discussion – Challenges, adoption tips, and best practices
Missed the live session?
Click the button below to watch the recording.