ITSM System Next Generation
IT Care Center is a unique end-to-end platform for managing your entire IT operations - from ticketing to application development lifecycle management.
The system was developed by IT experts with vast experience and includes a built-in Rapid Application Development platform that helps you meet your specific organization requirements faster, while making your users’ experience better.
All In One
With IT Care Center all modules are included within your purchase. There are no limitations and no hidden fees.
You are entitled to use all modules and expand your implementation as you grow. Thus, leading your organization to continuous innovation.
IT Care Center has a built-in configuration platform that makes it highly flexible. It can easily be customized to your organizational needs while creating a better user-experience. It is based on the world-wide common APEX rapid platform, for rapid extensions, integrations and automations.
We have developed our own Chatbot platform. It is a hybrid and adaptive solution that uses preset automations and AI/ML. The Chatbot is ready for use from day one and dynamically adopts to your specific organizational flows and resolutions. The platform comes with a simple visual administration tool to build your own Chat & interactive resolution flows.
IT Care Center has an intuitive user interface with accessible and easy to use administration tools. It enables implementation of new features and plug-ins in a very short period. You can be up and running within days from design to go-live.
Our Happy Client Say:
Sigalit Shavit - CIO at CyberArk
As a cyber security leader, protecting our customers from advanced threats and ensuring customer satisfaction are top priorities,” said Sigalit Shavit, chief information technology officer at CyberArk. “IT Care Center is a highly customizable solution that powers productive IT support interactions. Using advanced analytics, we are able to measure and continuously improve the effectiveness of our customer support team to drive long-term customer loyalty.