ITSM System Next Generation
IT Care Center is a unique end-to-end platform for managing your entire IT operations - from ticketing to application development and lifecycle management.
The system was developed by IT experts with vast experience and includes a built-in Rapid Application Development platform that helps you meet your specific organization requirements faster while making your users’ experience better.
All In One
With IT Care Center all modules are included within your purchase. There are no limitations and no hidden fees.
You are entitled to use all modules and expand your implementation as you grow. Thus, leading your organization to continuous innovation at a cost-effective price.
IT Care Center has a built-in configuration platform that makes it highly customizable.
It can easily be customized to replicate your organizational support needs while creating a better user experience for all users. It is based on the world-wide common APEX rapid platform, for rapid extensions, integrations, and automation.
We have developed our own Chatbot which is a hybrid and adaptive solution that uses preset automation and AI/ML.
The Chatbot is ready for use from day one and dynamically adapts to your specific organizational procedures for support and engagement.
A simple visual administration tool enables Organizations to build their own Chat & interactive resolution workflows.
IT Care Center has an intuitive User Interface with easy to use and accessible administration tools.
It enables fast implementation of new features and plug-ins.
You can be up and running within days from Design to Deploy!!
Happy Client's Sharing:
Sigalit Shavit - CIO at CyberArk
As a cyber security leader, protecting our customers from advanced threats and ensuring customer satisfaction are top priorities,” said Sigalit Shavit, chief information technology officer at CyberArk. “IT Care Center is a highly customizable solution that powers productive IT support interactions. Using advanced analytics, we are able to measure and continuously improve the effectiveness of our customer support team to drive long-term customer loyalty.