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Why do companies choose IT Care Center?
Discover IT operations that stand out from the crowd. Here are six reasons why mid-size and enterprise companies worldwide have already made the move to ITCC.
One License, All Modules
There are no complicated pricing models; this is just an all-in-one solution that includes everything you need to streamline IT workflows company-wide.
Low Code
Customizable platform powered by world-leading Oracle APEX with an open Rest-API framework, so integrating third-party platforms is easy.
Users love it
ITCC makes IT ticketing, and ESM processes simple, smooth, and smart. When the end user is happy, the system flows like never before.
ITIL Aligned
Get peace of mind with built-in ITIL best practices. ITCC is based on ITIL-ready processes so you are always optimized. with easy customizations to tailor-make processes and UI logic for your business needs.
Always Innovating
With ITCC, businesses stay ahead because we stay ahead. We deliver ongoing updates and innovations directly to you, integrating new features to adapt and grow your ITSM alongside your business.
Advanced Customer Support
Leverage our rapid and personalized support experience from our professionals, rapid escalations to development or customizations teams. With ITCC, you have all the support you need to keep your system running and extending smoothly.
Some of Our Clients
Much more than a ticketing system
ITCC is your complete IT platform that does more than just manage your service desk. Activate the modules you need, when you need them. Easily expand into IT operations for HR, Finance, Legal, Facilities, and beyond.
Flexible Integration, Tailored to Your Needs
With ITCC, you get a low-code platform that plugs right into your existing systems. You’ll have ready-to-use ITIL-aligned processes at your fingertips, plus the flexibility to customize your unique process to fit the specific needs of your department or entire organization.
Information at Your Fingertips
ITCC Modules
Management
Easily Scale Your ITSM
When your business evolves, and it wil, your IT service management needs to keep up. ITCC is an agile platform that adapts quickly, with fast implementation and rollout to help you implement and scale in no time. With rapid updates, plugins, data integrations, and automation, you’ll always stay ahead.
Elevate User Satisfaction with ITCC
At ITCC, user satisfaction and compliance are our top priorities. Provide your users with a seamless, intuitive self-service platform they can access from anywhere—whether it’s through a portal, mobile, BOT, Slack, WhatsApp, or MS Teams. With multi-channel, multi-lingual support, your users will always have the help they need, whenever they need it.
Frequently Asked Questions
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