IT Care Center asset management will discover and track the software and hardware installed on your laptops, desktops and servers.
If you are using Microsoft Systems Center Configuration Manager (SCCM) to manage your assets, it will help you transform the data into a centric database with reporting and tracking capabilities.
The Asset Management module will focus and improve the following IT processes:
Manually and automatically track hardware and software assets in your organization to provide accurate and manageable inventory levels.
Support related processes :
Integrate asset to incident and request management to provide a comprehensive view of the asset (from procurement, through issues to disposal).
Monitor your software contracts, % utilization and renewals.
Track and alert on Workstations/Servers/Other devices compliance standards with compound compliance calculations.