Analytics

 

IT Care Center has a built-in reporting tool that is highly configurable.
It includes predefined reports and dashboards that are online information. 
You can also generate ad hoc reports in a short time, save, share or export them.


Reports can be sent by automatic e-mail.

With the help of the dashboards, you can identify trends, improve your efficiency, measure your Service Level Agreements (SLAs) and improve your IT service.

 

 

 

 

Reports

 

  • Reports can be created for each one of the entities (incidents, problems, changes, assets) no code is required.

  • Reports can be scheduled and sent automatically by e-mail so you are not required to enter into the system.

  • Ad-hoc reports can be created and saved. You can get information based on different parameters.

  • Reports can be shared with the rest of the team as public reports.

  • Reports can be downloaded in different file formats

 

ֹֹֹֹֹֹֹֹֹֹֹֹֹֹֹֹֹֹֹֹֹ

Dashboard

 

  • Each one of the processes has pre-built best-practice KPIs that are ready to use .

  • You can define your own KPIs and see how well your IT is performing.

  • From the dashboard, you can drill down into the details.

Contact us

Israel Tel +972-9-8913134

info@thats-it.co.il

Singapore Tel +65.6210.2354

contact@athenadynamics.com

Our address

‏P.O.B 9069 Even Yehuda, 40500 Israel. ‏

© That’s IT Technologies

 ​Web design: www.wixandme.com

ITCC | IT CARE CENTER LOGO