IT Care Center has a built-in reporting tool that is highly configurable.
It includes predefined reports and dashboards that are online information. 
You can also generate ad hoc reports in a short time, save, share or export them.

Reports can be sent by automatic e-mail.

With the help of the dashboards, you can identify trends, improve your efficiency, measure your Service Level Agreements (SLAs) and improve your IT service.







  • Reports can be created for each one of the entities (incidents, problems, changes, assets) no code is required.

  • Reports can be scheduled and sent automatically by e-mail so you are not required to enter into the system.

  • Ad-hoc reports can be created and saved. You can get information based on different parameters.

  • Reports can be shared with the rest of the team as public reports.

  • Reports can be downloaded in different file formats





  • Each one of the processes has pre-built best-practice KPIs that are ready to use .

  • You can define your own KPIs and see how well your IT is performing.

  • From the dashboard, you can drill down into the details.

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Contact us:

UK - +44 203 807 5077

Israel Tel +972 (0)3 375 1069

Singapore Tel +65.6210.2354

Our address

‏P.O.B 9069 Even Yehuda, 40500 Israel. ‏

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